Shipping policy

Please note that delays are expected due to the current COVID-19 situation.

Pre-orders:

All items purchased as pre-orders will be processed and shipped out as soon as the items are officially released. Please look out for an email from us with an update as soon as your item is shipped out.

Shipping to in the US:

We offer standard and express flat rate shipping within the US. Shipping rates and estimated times can be viewed at checkout.

Shipping to Canada:

We offer standard and express flat rate shipping to Canada. Shipping rates and estimated times can be viewed at checkout.

International shipping:

We offer international shipping! Shipping rates and estimated times can be viewed at checkout.

Taxes and duties:

Taxes and duties may be charged for international orders. These costs are imposed by your local customs office and are outside of our control.

Please note that we are not responsible for lost or stolen packages. If your package is delivered by the carrier with proof of delivery and you did not receive your package, then a complaint must be filed with the carrier. Please contact us at info@nubiyah.com for more information.